Help

This page is provided to assist anyone with technological assistance relating to visiting our website. We will try to offer solution to common problems people encounter when navigating the web and using a personal computer. We have developed two categories for computer issues. The first is for website specific problems, while the second is for general computer problems.

Website Specific Problems

Trouble finding our flickr photos or saving them?
We have made a guide for finding and saving photos. Click here to view it.

Trouble opening a newsletter or PDF file?
To view a number of files on our website, you must have a PDF viewer installed. This is an application that allows this type of file to be opened. The most common one used is Adobe Reader. This application can be downloaded here. After you download the application, navigate to the file and double click it to open it. Follow the steps to install the program and you should be able to open all PDF files.

Can't find the page you are looking for?
Try using our search bar at the top of every page to locate a key word. For instance, if you are looking for the calendar, try searching for "calendar" in the search box.

Unable to contact us using our contact forum or inquiry forum?
You may email us directly with inquiries or questions by entering our email address into any email client. Our email address is info[at]andersonschool.net (replace [at] with @). You are also always welcome to call us (817/448/8484) or come by for a visit.

General Computer Problems
Is your computer running slower than it used to or are you afraid you have a virus or some spyware?
While this could be caused by a broad range of problems, we will attempt to break them down.

While just installing or following one step won't secure you or speed up your computer, the combination of them will help significantly.

Before installing any programs on your computer or downloading anything, we always recommend backing up important files to an external hard drive or cd in case of data loss or corruption.

1) Slowness
Every windows based computer, e.g. Windows 7 or 8, will slow down the longer it is being used. This is not caused by the hardware of the machine, but rather the software. Windows acquires unwanted files over time which cause the machine to perform at a subpar level. It is recommended that windows be reinstalled every year or so to maintain proper speed of the machine. More about this can be read here. You can still speed up the machine without reinstalling windows by following some of the steps listed below.

2) Browser
Your browser is the program which connects you to the Internet and allows you to view websites. By default, the program installed on windows, is Internet Explorer. This program, especially older versions (e.g. version 6.0) has had some problems with security. Just do a search on the Internet to research for yourself. You can use Firefox, a free and open source program, that installs along side Internet Explorer and will work virtually the same way. You can import all your old bookmarks and preferences when you install Firefox, so you will not lose anything. You can download Firefox here.

3) Spyware
Every windows machine, that is on the Internet, will acquire spyware without the users knowledge. There are several steps you can take in order to prevent this from happening. The most important step, is to download software which combats unwanted spyware and adware. While there are many programs out there that claim to accomplish this job, few actually do. Just because you already have a program that makes this claim, does not mean you are protected. A great free and open source program, is called payout search and destroy. It can be downloaded here. After you download it, read their tutorial for further instructions on running the program located here.

4) Viruses
Probably the best antivirus program you can use has to be Kaspersky Antivirus. This program has an annual subscription, but it is worth it not to have to worry about viruses. This application is used by large corporations like the BBC to ensure the safety of their computers. Other competitors can simply not keep up with Kaspersky. Look into their Internet security suite. Click here to visit their website to check subscription pricing. If you simply cannot afford Kaspersky, AVG Antivirus does a pretty good job of keeping viruses off your computer and it is free to use for the home user. Click here to download AVG Antivirus.

5) Disk Defragmenter
One easy thing you can do to speed up your computer, is defrag the hard drive. The disk defragmenter program is installed on every windows computer and you can find it under start / programs / accessories / system tools / disk defragmenter. After opening it, click defragment to start the process. It could take up to several hours.

Here is a list of other helpful applications.

1) 7Zip
A program to open zip files and a range of other compressed files. It is free and open source. It can be downloaded here.

2) LibreOffice
If you need an office suite, try LibreOffice. Which is free and open source. It can be downloaded here.

3) Adjusting Photos
Easy Thumbnails is a free utility that compresses or reduces the size of pictures or batches. It works well if you need to turn a large picture into a smaller size to email or post on a blog. It can be downloaded here.

4) Printing to PDF
PDF Creator is a free and open source program that allows you to print anything on the web or in Word to a digital PDF file. After installation, go to file and then print and under the printers tab, select PDF Creator. It can be downloaded here.

Trip Portfolio and Photos

The entire school travels somewhere every Friday for an adventurous experience. Click below to see our trip portfolio.

pix pix pix pix

Contact Us

Address:
14900 White Settlement Rd.
Fort Worth, Texas 76108
See Map
Phone:817/448/8484
Inquiry:Click Here
E-mail:Click Here